Last updated: 20th January 2025
Welcome to CarryKing (https://carryking.co.uk), operated by HJUPAY LTD.
Please read these terms and conditions carefully before placing an order. By purchasing from our website, you agree to these terms.
1. Company Information
HJUPAY LTD
Trading as: CarryKing
Registered in England & Wales
Company number: 16509002
Registered office: Suite 105 Fence House, Fence Avenue, Macclesfield, United Kingdom, SK10 1LT
Trading address: Unit 5, 6 Castle Hill, Horsfield Way, Bredbury, Stockport, SK6 2SU
Website: https://carryking.co.uk
Email: support@carryking.co.uk
Phone: [Insert phone number here]
2. Products
We sell luggage and travel accessories. Product descriptions are provided with the intention of being as accurate as possible. Minor variations may occur.
3. Pricing and Payment
Prices are shown in GBP (£), inclusive of VAT where applicable. We reserve the right to change prices without notice.
Payment must be made at the time of purchase using our approved payment methods.
4. Delivery
We deliver within the UK and internationally (where stated). Delivery times are estimates and are not guaranteed. Title to goods passes to you upon delivery.
Please see our Shipping & Delivery Policy for more details.
5. Right to Cancel (Consumer Contracts Regulations)
You have the right to cancel your order within 14 days of receiving your goods for any reason.
To cancel, please notify us by email at support@carryking.co.uk with your order number.
Goods must be returned in an unused, resaleable condition, at your own cost, unless faulty.
Refunds will be processed within 14 days of receiving the returned goods and will be issued to your original method of payment unless otherwise agreed.
6. Faulty or Incorrect Goods
If goods are faulty, damaged, or incorrect, please contact us within 30 days to arrange a replacement or refund.
7. Complaints
If you have any complaints about our products or services, please contact us at support@carryking.co.uk. We aim to resolve complaints within 5 working days. If you are not satisfied with our response, you may refer your complaint to an alternative dispute resolution provider or take further action through the UK courts.
8. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of HJUPAY LTD or its licensors and may not be used without permission.
9. Liability
Our liability is limited to the purchase price of the goods, except where otherwise required by law.
10. Governing Law
These terms are governed by the laws of England and Wales.
